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Alibris

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13 complaints

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Alibris (pronounced “uh-LEE-briss”) is the premier online marketplace for independent sellers of new and used books, music, and movies, as well as rare and collectible titles. Company’s proprietary technology and advanced logistics allow offering more than 100 million used, new, and out-of-print books to consumers, libraries, and retail business partners.

Alibris was founded in 1998. Since its launch, the company has grown to become the Internet’s largest independently owned and operated marketplace. The company has been supporting thousands of independent sellers, providing customers with its sellers' great prices and unbeatable selection. The corporate office of the company is based at 1250 45th Street, Suite 100, Emeryville, CA 94608, USA. Please try to contact Alibris Customer Service directly prior to posting any complaints on this site.

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Alibris Complaints & Reviews
Alibris Reviews

Anonymous		 Alibris - Where's my book?

Alibiris is providing no support or refund for a book purchase which never arrived. The bookseller has not responded. My attempts to contact Alibris have resulted in more questiona...

#291470
Jan 24, 2012
 14

Anonymous		 Alibris will ***!

This is a warning. I ordered something from the Alibris site. It was supposed to be a CD (audio book). I received that wrong item--a hard copy book. They advised me that this w...

#284206
Dec 27, 2011
 57

Evil		 Alibris advertised one book and sent another

Alibris advertised "Actions and Reactions" 404 pages (1935) but sent "Actions and Reactions - Revised Edition" 354 pages (1949). Their customer service is in India. Arranging a r...

#278975
Dec 03, 2011
 59

Cerulean		 Alibris - Liars with bad customer service

Do not EVER order from this website; they are huge scam artists. They don't even have a customer service line where you can talk to a real person. You must go through email and it ...

#260545
Sep 08, 2011
 264

Biblioph...		 Alibris - Not as bad as everyone says!

I purchased a text book from Alibris and received it right before class started. The website stated that the book was unmarked, but that proved to be untrue. I tried calling the cu...

#256104
Aug 17, 2011
 210

Anonymous		 Can't order books from Alibris Books

I have been trying to order 2 books from Alibris books for the past 3 days. They show that they have both books but when I click 'add to shopping cart' and I get the tolal ...

#252446
Jul 31, 2011
 220

Aring		 Alibris IS DISHONEST

Alibris will mark your order as "SHIPPED", and then several days later will let you know that items are no longer available. How can they ship something, but then several days lat...

#237767
May 15, 2011
 114

UNsatifi...		 Alibris - Waited a MONTH for a book to arrive

I paid for standard shipping, and after it did not arrive within the time frame, they asked me to wait the full 14 days before letting them know, and agreed to wait out until the ...

#221771
Feb 15, 2011
 183

Anonymous		 Alibris - The company has no honorcode

Ail is a scam...expecially the office in bossier. So much unprofesionalism going on someone needs to check it out...they are not a fortune 500...I wonder How can they pay a claim a...

#184987
Jun 08, 2010
 195

Whatever...		 Alibris- Card did not process error

Alibris is a terrible seller. Once you enter the card infromation and click to process order, an error appears stating that your card did not go through, but your card is charged a...

#171590
Feb 17, 2010
 188

Dapper		 Alibris - Booxland

Do NOT buy books from Booxland, I don't care how desperate you are, don't do it. I ordered a textbook from them through Alibris.com on Sept. 7, 2008 and paid for EXPEDITED ...

#140423
Oct 22, 2008
 270

JNagarya		 Alibris -- Books

Ever email an Alibris seller and not get a response? Repeatedly? Is that a seller who is an actual seller? Does such a seller actually exist? Alibris doesn't have ...

#133236
Aug 29, 2008
 712

Gking		 Alibris - ordering problems, non responsive

I previously had two successful orders with Alibris. This time their online system would not process my order and found a way to charge my credit card four times. Technical support...

#116892
Mar 31, 2008
 2958
Reviews 1-13 of 13

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